Senior Client Service Operator

Location: Auckland, Auckland, Auckland
Job Type: Permanent
Industry: Freight/Cargo Forwarding | Import/Export & Customs
Reference: BH-1495
Job Published: August 30, 2021
Service a portfolio of clients, handling the entire operations process, doing customer service, imports, export both air and sea. 

About The Company
Based in Auckland City, this is a modern freight forwarder offering tailored freight and logistics service across air, sea, coastal and courier. The Director is forward thinking and takes pride in developing and supporting his staff. There is a wealth of knowledge amongst the senior operations team, structured processes and a proactive approach to helping customers.

About the Role 
This client service manager is a hands on operator who will handle all their clients shipments, from order placement - track n trace - arrival to customs clear delivery. Covering import/export air/sea operations you will coordinate with the entire freight processes. 
You will be confident communicating with customers , building relationships and problem solving difficult freight issues. 

The Benefits
There are huge progression opportunities available, they promote internally to support your career goals and encourage a supportive environment.
There is also a discretionary end of year bonus (dependant on KPI & achievements) which are divided throughout the team during Christmas!

Skills & Experience 
You are experienced in your craft with 2+ years International freight forwarding within New Zealand, You have managed a portfolio if clients as well as Import/Export operations. 

Cargo wise is an advantage!

Apply on line or phone Verona for more information - 021520645