Customer Care Representative - Waiheke Island

Location: Waiheke Island, New Zealand
Job Type: Permanent
Industry: Rail & Maritime Transport
Reference: BBBH1159_1611523447
Job Published: January 24, 2021

Customer Care Person Located at Kennedy Pt., Waiheke Island. Rotating shifts 4 on - 2 off earliest start time 5.30 am. Shifts can range from 5.30am start to 9am start with finish times 3.30, 4.30 and 6pm - depending on the shift. Shifts will include weekends and public holidays as they rotate.

Experienced customer service - could suit a grad or an empty nester! This is a delightful role where you will be in a buzzy environment, helping all types of people to enjoy their ferry experience. So you need to be a caring, resilient and experienced customer service representative.

Must haves:

  • Cool headed
  • Able to think on feet
  • life skills
  • Customer service experience
  • Available to work any day and time including weekends and public holidays if required
  • Team Player - great attitude
  • Ability to pick up systems quickly

Nice to have:

  • Experience with on-line booking system


  • Parking
  • Positive working culture

After 90 day period (perm staff only):

  • Free Health Insurance
  • Free Ferry Travel
  • Birthday day of


  • Marshall vehicles coming onto Ferry
  • Taking customers' tickets
  • After Ferry departs 2 hours taking calls - bookings and enquiries

Please send your c.v. to Yvonne or call me on 022 175 7329 for a chat.