Import Client Services - International Freight Forwarding

Location: Auckland
Job Type: Permanent
Industry: Import/Export & Customs
Reference: BBBH1178_1611806211
Job Published: January 28, 2021

The company: A small boutique international freight forwarding company who has a strong global presence with offices around the world as well as an extensive agency network.

The role: Import customer service, managing a portfolio of import air and seafreight clients ensuring import shipments are placed, tracked and delivered.


  • Liaise with clients on a daily basis via email and phone
  • Placing import air and seafreight orders on overseas agents
  • Tracing and monitoring shipments closely
  • Coordinate operations, customs clearance and deliveries with your internal team members
  • Manage customer status reports


  • 2+ years in a customer services role specifically within the international freight industry
  • Cargowise experience
  • Excellent communication skills both written and verbal

This is a great role for anyone who seeking a change of environment or is wanting to work closer to home with a strong supportive team. Opportunity knocks for 2021. To find out more apply on line to Rosalee Fitisemanu