A true master of the trade, we have been partnering with the freight and logistics industry since 1995, resulting in deep expertise of the talent and opportunities the industry has to offer.
Customer Service Supervisor
Location: | Auckland |
Job Type: | Permanent |
Industry: | Manufacturing, Transport & Logistics |
Reference: | BH-1483 |
Job Published: | August 11, 2021 |
The role: We are seeking an experienced Customer Services Supervisor to join their busy team, this role has been created to support the Customer Services Manager and a team of 7 Customer Service Representatives.
Skills & responsibilities:
- Support the Customer Services Manager with the day to day running of the team
- Assist the team with planning and work flow coordination
- Manage and update SOP's, ensuring they are covering customers expectations
- Transitioning new clients from sales to customer service
- Manage a portfolio of accounts for both air and seafreight shipments
- Coordinate client visits with team members
This is a great opportunity to work with a solid business and team.
To find out more apply online to Rosalee Fitisemanu