Client Services Representative

Location: Mangere, Auckland
Job Type: Permanent
Industry: Freight/Cargo Forwarding
Reference: BBBH764_1579214163
Job Published: January 16, 2020

The company: A large global freight forwarding company based by the Auckland Airport, they are a household name and have a great reputation for their excellent service.

The role: We are currently on the look out for a client services representative to join a friendly and busy team. If you've had exposure to the international freight forwarding industry in an operational or customer services role and want to join a business where you can truly find your feet, this will be a great opportunity for you.

Based near the airport, the role involes:

  • Looking after retail and industrial customers by phone/email
  • Being the go-to for customers for all their import bookings
  • Looking after a portfolio of corporate accounts
  • Booking import orders with overseas offices and following through
  • Order tracking and updating clients on the status of their shipments
  • Building strong relationships with your customers

You will need to have:

  • At least 12 months experience with Cargowise
  • Experience in international freight forwarding in any areas of the industry as training will be provided.
  • You will get to work for a straight-up, practical manager who will provide excellent mentoring, ensuring you get the best grounding in the industry.

If you are developing a career in international freight , this is an opportunity you need to take advantage of. Apply