Merchandising Support Officer

Location: Auckland
Job Type: Permanent
Industry: Administration & Office Support | Manufacturing, Transport & Logistics | Contracts Administration
Reference: BH-3264
Job Published: June 10, 2026
Are you the sort of person who enjoys working with numbers, spotting discrepancies and keeping things organised, but also likes talking to customers and building relationships?

We're recruiting for a Merchandising Support Officer to join a well-established business operating within the agricultural sector.
This is a varied role where no two days are quite the same.
You'll be supporting customer orders, inventory management, contract administration and reconciliations, while acting as a key point of contact for customers across New Zealand.
This role would suit someone who enjoys detail-oriented work but doesn't want to spend all day hidden behind a spreadsheet.

What you'll be doing:
Processing customer orders received by phone, email and online systems
Entering and maintaining accurate contract and inventory information
Completing stock and inventory reconciliations
Investigating and resolving discrepancies
Managing spreadsheets and reporting
Responding to customer enquiries and providing solutions
Working closely with internal teams, customers and service providers
Supporting the wider merchandising team with administration and coordination

What we're looking for:
Strong attention to detail and accuracy
Good analytical and problem-solving skills
Confidence using Excel and business systems
Excellent communication skills and a friendly phone manner
Ability to build rapport with customers
Strong organisational and time management skills
A proactive, can-do attitude

Experience within agriculture is not essential.
We're open to candidates from customer service, logistics, freight forwarding, inventory control, administration, sales support, finance administration or similar backgrounds.

What's in it for you?
Supportive and welcoming team culture
Genuine training and development opportunities
Exposure to a highly specialised and interesting industry
A stable business with strong long-term career prospects

If you're someone who enjoys balancing customer interaction with analytical work and takes pride in getting the details right, we'd love to hear from you.
Apply now or call Amanda on 021520643 if you have any questions.

About Us
Team Recruitment has specialised in logistics and freight forwarding for over 30 years.
We partner with leading businesses across New Zealand to connect skilled people with opportunities that fit their goals and values.
Visit us at www.teamrecruitment.co.nz to learn more.