Customer Service Admin

Location: Auckland
Job Type: Permanent
Industry: Administration & Office Support | Manufacturing, Transport & Logistics | Client & Sales Administration | Import/Export & Customs
Reference: BH-3223-2
Job Published: May 04, 2026
Based in Freemans Bay, this is a Monday to Friday opportunity working in the office. It's a small team where everyone plays their part in the success of the business.

This is a key support role that will see you working closely with the sales team to keep customers, orders and day-to-day operations running smoothly.
If you enjoy being organised, staying on top of detail and being the person who keeps everything moving, this will suit you.

What you’ll be doing:
Managing customer orders from start to finish
Acting as a key point of contact for customers, keeping them updated on orders and delivery timelines
Preparing and checking documentation including invoices, packing lists and delivery paperwork
Coordinating stock releases from 3PL warehouses and organising transport
Monitoring shipments and resolving any issues along the way
Supporting the sales team with pricing checks, order updates and general admin
Assisting with stock control and monthly reconciliations
Coordinating couriers, samples, meetings and general office requirements
Handling reception and day-to-day office administration

What we’re looking for:
Experience in customer service, administration or sales support
Highly organised with strong attention to detail
Comfortable managing multiple tasks at once
Confident communicator who can deal with customers and service providers
A proactive, reliable approach with a willingness to help where needed

Why this role stands out:
Solid, well-rounded role with a mix of customer service, admin and coordination
Variety in your day without being overly operational
Supportive team environment where you’re relied on
Opportunity to build exposure to logistics and supply chain

Apply now or call Amanda on 021520643 to discuss.

About Us
Team Recruitment has specialised in freight forwarding and logistics for over 30 years.
We partner with leading freight forwarding and logistics businesses across New Zealand to connect skilled people with opportunities that fit their goals and values.
Visit us at www.teamrecruitment.co.nz to learn more.